WHAT INFORMATION DO WE COLLECT?
We collect information when User (“you / your / user”) create an account and use the Platform. The information collected is as under:
• Registration information such as your mobile number;
• Payment information
(a) Information we collect automatically
We automatically collect certain information from you when you use the Platform, including internet or other network activity information such as your IP address, geolocation-related data (as described below), unique device identifiers, browsing and search history and cookies.
(b) Usage Information
We collect information regarding your use of the Platform.
(c) Device Information
We collect information about the device you use to access the Platform that includes your IP address.
(d) Location data
We collect information about your location, including location information based on your IP address.
(e) Information in your inquiries and posts/ feedback
We also collect information about you in correspondence, mail and chats conducted through the Platform and responses to our customer satisfaction surveys or customer service communications. We also collect information from content you post in online reviews, comments, or blogs on our Platform.
HOW WE USE YOUR INFORMATION
We generally use the information we collect:
• to fulfill Platform functionality;
• to provide you your account related activities through SMS and WhatsApp notifications;
• to help us detect abuse, fraud, and illegal activity on the Platform;
• to ensure that you are old enough to use the Platform (as required by law);
• to communicate with you, including notifying you about changes in our services;
• to enforce our terms, conditions, and policies;
• to combine all the information we collect or receive about you for any of the foregoing purposes;
HOW WE SHARE YOUR INFORMATION
We are committed to maintaining your trust, and we do not share your information with any third parties. However we may be compelled to disclose information for the following reasons:
For Legal Reasons We may disclose your information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend the rights, interests, safety, and security of our Platform. We may also share your information to enforce any terms applicable to the Platform, to exercise or defend any legal claims, and comply with any applicable law.
You may submit a request to access or delete the information we have collected about you by sending your request to us at the email or physical address provided in the Contact section at the bottom of this policy. We will respond to your request consistent with applicable law and subject to proper verification. And we do not discriminate based on the exercise of any privacy rights that you might have.
The Platform does not commit to treat or provide solutions for user/s with weak mental health which is inclusive of any user who have thoughts related to committing suicide, self-destruction etc. Such users are advised to stop use of the present Platform with immediate effect and any use of the Platform shall be considered solely at your risk and consequence. We shall have no liability for any untoward event in such scenario. Platform declares that any kind of information provided by user can be shared, if required, with law enforcement authorities. Such information is not protected from any kind of non-disclosure or confidential agreements either within the Platform or with any third-party involved herein.
Platform does not commit in any manner whatsoever for the accuracy of the predictions made by the astrologers to any user. Platform does not take any guarantee/responsibility/liability regarding the reliability or reality of the gems and other related items represented and sold on the Platform, if any. It is further declared by the Platform that no warranty on such service is provided by the Platform in any manner.
Questions, comments and requests regarding this policy should be addressed to:
E-mail id: firstname.lastname@example.org